Payment and booking terms and conditions Hedesunda camping 2023
When booking a camping pitch or cottage, the following booking conditions apply.
Hedesunda camping is a member of the SCR (Swedish Branch Organisation for Camping Owners). Visitors are registered with us using the CKE (Camping Key Europe) registration system. This can be done in two ways:
- A free registration (Camping ID) in which only personal data is created. The campsite ID also allows you to check in at other SCR member campsites without handing over your passport/ID card.
- A paid registration (CKE) – this makes you a member of the SCR and entitles you to discounts, insurance and applicable offers. This membership is valid throughout Europe. If you have already purchased the CKE through ANWB/ADAC before your trip, their benefits and rules apply.
Age limit for booking and checking in
The minimum age for booking/checking in a camping pitch or cottage is 22 years. When checking in, you will be asked for your ID or CKE card for verification.
Booking, reservation and payment of your cottage or camping pitch
After you have booked, you will receive a confirmation and an invoice. After paying 30% of the total amount in advance, the booking is binding and the cabin/camping site is reserved for the period. The rest of the amount should be paid at least 1 month before arrival. If at the time of booking the period is less than one month before arrival, the whole amount should be paid immediately. Payment can be made via Hedesunda Camping’s international bank account, quoting the reservation number and your name. As soon as we have received your down payment (30% of the amount) or final payment (70% of the amount), we will send you a confirmation by e-mail.
We would like to receive cancellations by e-mail. Payments will not be refunded in case of cancellation. We recommend taking out appropriate cancellation insurance with your bank or insurer. Very good cancellation insurance policies are also available for everything Covid-19 these days.
Check-in and check-out times for a camping pitch
On the day of arrival, check-in is possible from 12:00. Check-out on the day of departure is before 12:00. In consultation with Hedesunda Camping, other arrival and departure times may be possible.
Check-in and check-out times for the cottages
On the day of arrival, check-in is possible from 15:00. Check-out on the day of departure is before 11:00. In consultation with Hedesunda Camping, other arrival and departure times may be possible.
What applies when checking in the cottages
The rental price always does not include final cleaning. You can choose to clean the cabin yourself or you can book in final cleaning up to one week before arrival.
If you choose to clean it yourself, you must leave the cottage as follows:
– Everything washed clean, dried and placed back in the cupboards
– Rubbish bags in the container, empty bottles and old paper in the designated place
– Duvets and any linen folded at the foot end
– Refrigerator empty and clean
– All food and drink removed
– bathroom and kitchen must be clean
– vacuuming and mopping
If final cleaning has been ordered in advance, the rubbish should still be thrown away and the dishes washed, dried and placed back in the cupboards.
Unless otherwise specified in the booking confirmation, additional costs such as bed linen, towels, baby cot/high chair etc. are not included in the accommodation price. You can order these facilities additionally when booking or possibly at the time of check-in.
Personal Data Protection Act
Hedesunda camping as well as the SCR are responsible for the processing of your personal data that you provide via e-mail / contact form / Online booking when booking a camping pitch or a cabin. Your data are treated solely for the purpose of registering the desired booking via the check-in system used. The data may only be handed over by order of a debt collection agency as well as public authorities and courts for collection, determination and fulfilment of your contractual obligations. Your personal data may also be processed for marketing purposes by SCR and Hedesunda Camping for its own products and services and for other products and services commissioned by companies and organisations with which SCR or Hedesunda Camping cooperates. Your
personal data will be kept for 36 months after the booking agreement is concluded. You have the right, once a year and free of charge, to ask for your registered data in writing so that you can find out where the data is stored and to whom it has been given in the meantime, as well as the right, at any time, to correct data that has been changed in the meantime. You also
also the right to indicate when you do not want your personal data to be used for marketing purposes.
Any errors that occur before or during your stay must be reported immediately so that Hedesunda Camping can correct them to the best of its ability.